At CrownSync AI, we're building an all-in-one ecosystem to power the future of the luxury industry. We’re giving brands and retailers the power to save both time and money by consolidating tools and channels, improving operational efficiency, and scaling every interaction intelligently.
Most technology treats luxury brands like any other business. But luxury isn't ordinary—it's built on heritage, craftsmanship, and relationships that matter. We're building technology that respects what makes luxury special while solving the real problems brands face every day.
Founder & CEO
ARKTOP Founder
NYU Stern AI
Founder & CEO
Nelson Huang is Founder and CEO of CrownSync AI, the first unified AI ecosystem for luxury and jewelry industries. With over a decade of luxury retail experience through his agency ARKTOP, he understands the unique challenges luxury brands face. His vision: AI should amplify, not replace, the human connections that define luxury experiences.
AI Advisor
Chair Professor at NYU Stern
AI Expert | Board Member
AI Advisor
Anindya Ghose is Heinz Riehl Chair Professor at NYU Stern and author of bestselling "TAP: Unlocking The Mobile Economy." A recognized expert in digital marketing and analytics, he has consulted with Apple, Google, Facebook, Microsoft, and Alibaba. He serves as expert witness for major tech firms and on AI advisory boards globally.
AI Advisor
Chair AI Professor at McGill,
MIT, NYU & Yale | Ex-Google AI
AI Advisor
Maxime Cohen is Scale AI Chair Professor at McGill University and former Research Scientist at Google AI. With a Ph.D. in Operations Research from MIT, he has developed AI solutions with Google, Microsoft, Meta, Uber, and Amazon. He advises corporations and startups on AI strategy, bringing deep technical expertise to complex business challenges.
Strategy Advisor
Forbes 30 Under 30
Ex-Tencent
Strategy Advisor
Bing HE is a strategic entrepreneur with 10+ years driving global growth in cloud and AI. As Co-Founder & COO of Jina AI, he scaled the startup from 0 to 60+ employees worldwide and led international GTM strategy. Previously at Tencent Cloud, he pioneered global partner expansion. Bing excels in building cross-functional teams and executing market entry strategies.
Lead AI Engineer
NYU Stern
Lead AI Engineer
Jesse Qin is AI & Data Lead at CrownSync AI, responsible for analytics, ML stack, and model evaluation. With a PhD in AI and published deep learning research, he designs large-scale data pipelines and agent workflows, bridging business goals with engineering to deliver measurable ROI for luxury brands.
Principal Engineer
Ex-Tencent
Principal Engineer
Mark Qin is Principal Engineer at CrownSync AI, designing high-availability systems and shaping the technology roadmap. Previously at Alibaba and Tencent, he contributed to major products including Taobao e-commerce and QQ social media, bringing deep technical expertise across full-stack development.
AI Engineer
Ex-Mega ICBC
AI Engineer
Kelvin Lee is founding AI engineer at CrownSync AI with extensive experience in data-driven solutions. With a Master's in Business Analytics and Wall Street background, he led ML projects including sentiment analysis and NLP detection, gaining expertise in prompt engineering, fine-tuning, and RAG systems.
Client Success Manager
ARKTOP
Client Success Manager
Kyle Morris is a Customer Success Manager at CrownSync AI, helping luxury retailers unlock value from our AI-powered platform. He leads onboarding, supports adoption, and gathers feedback to refine the platform. His focus: ensuring technology enhances, not replaces, the personal service at the heart of luxury retail.
Luxury Marketing Expert
Ex-Marco Bicego
Luxury Marketing Expert
Marion is digital marketing advisor for CrownSync AI with 12+ years driving growth for luxury and retail brands. She has led digital strategy for Italian fine jewelry, advised French fashion houses on paid media and e-commerce, and managed multi-brand retail across EMEA for BasicNet®.